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Personalized Group Mail
Send personalized group mails
to users.
Get delivery report for the
bulk mail, Track bulk email based on IP and domain.
View graphical representation
of delivered, bounced and pending count.
Get details of delivered, read, replied and
unsubscribed emails.
Get details of pending and bounced emails along with
reason. |
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Support/Helpdesk Management System
Easy Support/Customer Care/BPO Management System.
Have automated rules in place to allow multiple
people serve one email account of the organization,
with ...responsibilities
assigned to each agent automatically.
Get responses to your assignments smartly send to
you without being passed on to other agents.
View assignments, filter assignments based on date &
status, assign them to other agents.
Add notes, tags to assignments, close/re-open the
assignments. |
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Rights Management
Set rights for your email in other users mailbox.
Set users rights for
Deleting/Forwarding/Printing/Replying to your
emails.
Reset the rights anytime even after sending the
email. |
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Communication
Enjoy secured in-built peer-to-peer Instant
Messaging Chat.
Connect to your buddies on any social network
including Google Talk & Facebook.
Enjoy Audio Conferencing.
Fax via E-Mail without Fax
machine.
Message Filtering & Redirection to FAX/SMS.
Send SMS & Fax through XGen Plus SMS & Fax
gateways.
Set rule to get Email confirmation on SMS. |
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Collaboration
Manage calendars, set meetings, book resources for
meetings & send meeting invite to other resources.
Share calendars with other users and view other
users shared calendars.
Schedule tasks and set reminders for the tasks.
Share folders with other users across the domain. |
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Administration
Easily manage multiple domains and users through
single web based admin panel.
Control space quota, SMS & fax quota, IP address
range and other features for domains.
Implement corporate branding on XGen Plus by adding
your companys logos, address and information page.
Set automated alert messages, welcome messages,
notices etc. to be sent out without any manual
...intervention.
Send common message to all users across the domain
through Shout Box.
Easily manage mailing lists for sending out emails
to multiple recipients. Set automatic.
Subscribe/ ...Unsubscribe url for mailing list.
Set services, limits for each user separately
through XGen Plus admin console.
Get audit details, Incoming & outgoing mail details
for each user separately. |
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View multiple images on a single
click
Now you can view multiple images attached to your
mail on a single click. Just open the mail
containing ...multiple image attachment and click on
'View all images' link. All the the images will be
displayed as ...thumbnails.
Download all the attachments of a mail into a zip
file on a single click. Just click on 'Download all
files' link in ...the email to downloaded all
attachments as a single zip file. |
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Security
Monitoring of emails of any user.
Powerful Virus protection.
IP based Security with last Login IP,
Date & Time and Intruder detection.
Block SPAM and mails from undesired
Domains along with rules. |
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Virtual Storage
XGen plus provides virtual storage facility, that
prevents SMTP server limitation for size and
effective use of ...email space. Keep important
document always available with you. |
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POP3, IMAP
Use of industry standard protocols allow download of
mails using Outlook and standard mail client.
Mails can be stored on the server and / or download
to the client.
Personal Folders can also be synchronized in between
WEB client and Email client. |
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Interaction and Sharing Emails
Keeps record of interaction for every message.
List of New Mails, Read Mails,
Yesterdays mail, Today's mails, Replied mails,
Forwarded mails, High Priority
...mails, mails which
have Attachments, Reply Awaited mails.
Forward Multiple emails as one single email.
Quick Access to Compose / Reply and Reply all. |
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De-duplication of Attachments
Intelligent Compression / Single-instance storage
Reduced storage needs by
eliminating redundant data
Store unique data to reduce
required storage capacity
E.g. - a typical email system
might contain 100 instances of the same one megabyte
(MB) file attachment. If ...the email platform is
backed up or archived, all 100 instances are saved,
requiring 100 MB storage space.
...With data
de-duplication, only one instance of the attachment
is actually stored & each subsequent instance is
...just referenced back to the one saved copy. In this
example, a 100 MB storage demand could be reduced to
...only
1 MB |
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Migration from existing email server
Automatically migrate all users from old server to
new server
Generate summary report for admin |
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Flexible Storage Plan
Define your desired storage plan
Store your emails on local hard disk,
RAID, SAN/NAS, tape or database
Change storage plan as and when
required
Get all emails efficiently without worrying about
changed storage plans |
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Performance Improvement on POP
Get relatively faster emails on POP email account
from XGenPlus
Get 26 emails per second speed on outlook express
Get 28 emails per second speed on Thunderbird |
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