E-mails are the requirement of the business to survive and succeed, as effective communication is needed at each and every stage of business transactions , emails are the most common and easy to use tool for the purpose.

E-mail thus has become nearly impossible for any EO to control at every touch point. Thousands of email are being created and send outside the organization at any single point of time by each business unit, division, remote offices and individuals, gaining control over enterprise communications is a daunting challenge.

In spite of being legally compliant, any enterprise must also think about:

• Maintaining Brand Integrity
• Managing Subscriber Data across the Enterprise
• Remaining Legally Compliant
• Avoiding Spam filtering
• Reducing costs
• Streamlining processes / Increasing efficiencies
• Minimizing risks
• Providing a decision support system for effective, productive leadership
• Internal company issues such as managing misuse of e-mail by employees, tracing information leaks, HR investigations of harassment and other HR issues.
• IT management issues ranging from disaster recovery of corrupted/lost mail to efficient data retrieval from increasingly huge mail archives.

These are the major concerns which any striving EO should and must think over, but this not the trend of today, businesses are very much busy in making profits whether it is fruitful in long run or not. It has been rightly said that when any thing is done in process and in compliance with the rules, regulations, privacy policy and legal matters, it gives long run success and satisfaction.