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Objective & Purpose:

The main purpose of e-mail governance is to

  1. Ensure legal compliance

  2. Manage and mitigate the various risks associated with e-mail use

  3. Maintain the branding for all the communications done with the outside world.

  4. To Standardize a Privacy Policy for communication done.

  5. To practice good corporate governance.

  6. To prevent itself from being a Spammer.

Various statutory provisions require e-mail compliance: Section 171 of the Companies Act 61 of 1973 requires companies to state the names and surnames of directors and their nationality, "trade catalogue, trade circular or business letter bearing the company's name, irrespective of whether it is in electronic or any other format".

Section 59(1)(c) requires every company to "have its name and registration number mentioned in legible characters in all notices and other official publications of the company, including notices or other official publications in electronic format". Failure to include the required corporate information in business e-mails is a punishable offence.

Notwithstanding the legal compliance required from business e-mails, as stated above, the use of e-mail may result in significant legal risk, liability and harm to a business' reputation.

Privacy Policies would always maintain a controlled channel of communication and would set defined policies for different e-mails send by different ends to different outsiders.
Such policies are required to have a track of complete information about all individuals through which communication is being done within and outside the EO. The information being send in the transactions, who is sending the mails and to whom it is being send, in which format and with which reference. Whether the mails are suitable for the EO or whether they are going to produce some harm for the Organization.
All such things need to be tracked and formulated in form of a policy so that easy monitoring and control could be done.

 

 

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