Image Compression

XGenPlus now enables the user to compress the image ON THE FLY upto 25% of the original size without the need of any additional compression software and without compromising the quality of the image.

Multiple Email Compose

In the middle of composing or replying to an email, you got another urgent task in hand to send an important email. XGenPlus multiple email compose capability allows you to do that with just a click.

Send emails from different Email IDs & signatures

Need to cater to your different responsibilities through different email accounts? Just add verified ‘Sender ID’ and signature for different email accounts to one email account and use same account to send emails FROM different email id's or identity.

Personalized Group Mails

Send PERSONALIZED Group mail for e-marketing, new product details, announcements or New Year wishes to thousands of customers and that too with the ‘unsubscribe’ option for user to opt out of such group mails. Get detailed delivery report including Delivered, Read, Replied and unsubscribed counts. Get Pending & Bounced counts along with reason. Get all this and much more with XGenPlus’ new module TBMS.

Clean up contacts during Import

Worried about cleaning up contacts in your .csv file before importing it for contacts upload? XGenPlus can auto-detect/correct the contacts and let user know about invalid data ON THE FLY.

Set default font & font settings

Tired of setting font and font size every time you draft an email? Set default font and font size for all your draft mails through XGenPlus settings and leave this extra overhead out of your email drafting procedure.

Smart Send

Get sea of features like setting email priority, executing Rights Management, Delivery report, read receipt, reply awaited, sending scheduled email or attaching events through the Smart send option in new look of Compose.

Concealed Box

View Inbox emails while reading any email. Keep an eye on incoming mails all the time even when you are reading emails or viewing Sent items.

Email Confirmation

Get email confirmation after sending the email and the option of adding/updating the new/existing users to Contacts through Email Confirmation Box. Also choose Delivery report option to get the status of your sent email and to know the exact time when your email was delivered.

Multiple Email View

While reading an important email, Want to search and look at another email? XGenPlus enables the user to keep multiple e-mails open and allow the users to view/reply/forward the emails at the same time.

Automated Inward Routing (AIR) / Support Management Tool

Now you can easily manage your Customer Care/ Support/ BPO teams through XGenPlus AIR. Through AIR, have automated rules set to allow one email id of the organization being served by multiple agents with strict rules and responsibilities assigned to each agent automatically. Let AIR take care of load balancing and email tracking. Monitor performance of each agent through Admin reports. Manage all this and much more and that too without any extra ticketing system.

Save as Draft

Would you like to save your draft mail and send it at a later stage? Let XGenPlus automatically do that for you. Either let XGenPlus automatically save your composed email after every 60 seconds or click on ‘Save as Draft’ link and save your composed email as draft whenever you want.

XGenPlus™ – New Look

XGenPlus UI has been given a new look to make it even more user-friendly. Navigate easily through XGenPlus modules and explore the sea of features available in XGenPlus.

XGenPlus™ – New Theme

Add more colors to your emails through XGenPlus different themes. Along with Aqua and Plum, XGenPlus has introduced a new color theme – Gray. Gray color scheme combines XGenPlus’ rich UI Experience with professional outlook.

XGenPlus™ – Recent Contacts

Fed up of typing the frequently used email contacts every time you send an email? XGenPlus intelligence pops-up the Recent contacts window for you as soon as you place your cursor in ‘TO’ field and then automatically moves your cursor and Recent Contacts window to ‘Cc’ field.